Become a Real Citizen: Population Administration Services for Poor and Vulnerable Communities

Author: Meita Annissa
Published: 04/12/2019

Itsbat Ceremony situation in Bima, to get a marriage certificate (Photo: KOMPAK)

The Population and Civil Registration Office (Disdukcapil) of Bima District launched an innovative civil registration service for poor and vulnerable communities in June 2018. The targets of this innovation are people that have not yet reached by administrative services, such as migrant groups from other regions, migrant workers' children (Indonesian workers abroad), people with disabilities, and sufferers of chronic diseases. The program began focusing on marriage and birth certificate coverage through the registration of 113 married couples and issuing of 323 birth certificates (205 women and 118 men) in the second semester of 2018.

"Thanks to this program, we now have an ID Card,” explained Markus Tobe (45), a resident from East Nusa Tenggara who lives in Donggo Sub-district. “We can also arrange marriage certificates because there is a marriage vows renewal service for us Christians. We are pleased and touched by this service. Now we feel we are citizens”.

In the period from January to August 2019, the administration services for poor and vulnerable citizens reached 116 residents, including 95 people with disabilities and 21 vulnerable groups (such as children of migrant workers, poor older people and female-headed households).

This service is in the form of direct outreach to the homes of citizens with limited mobility to visit the service centre. This innovation is a result of implementing Regent Regulation No. 23 of 2018 in Bima District concerning the Acceleration of Kabua Ncore Birth Certificate (meaning cooperation or together), facilitated by KOMPAK.

The Head of the Bima Civil Registration Office, M. Salahuddin said that the current priority for Disdukcapil is to provide administrative services for poor and vulnerable citizens who cannot reach the service centre. "Our principle is to provide convenience for the community," he said. (Susana Dewi, KOMPAK Frontline Service Coordinator of NTB)

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